Retail.

Sell smarter, delight faster & drive retention with intelligent automation & contextual promotions.

Turn browsers into buyers.

Personalized shopping

Forget generic blasts. With our platform, design and execute targeted SMS and WhatsApp marketing campaigns quickly with personalized offers, deals, and discounts. Unlock the potential of interactive and rich messaging and win customers.  

Win back abandoned baskets

Proactive outreach can help turn curious browsers into paying customers. Send captivating visuals on WhatsApp or one-click links & enticing offers via SMS to encourage shoppers to complete their purchase.

Be their shopping sidekick, every step of the way.

  • Real time support, wherever they shop

    Provide instant assistance to shoppers across various platforms. Automate responses to routine questions like stock inquiries, store times, and more.

  • Keep customers in the loop

    Building trust and loyalty by keeping customers informed with timely messages at each step, from order confirmation and delivery to returns & refunds.

  • Personalized engagement

    Send personalized WhatsApp or SMS messages with wishes for special occasions like birthdays, exclusive offers, or new product announcements.

  • Reward your repeat customers

    Deliver personalized perks like early access to sales, loyalty points right to their pocket. Drive repeat business and turn fleeting transactions into lasting connections.

Stay connected beyond the sale.

75%

of consumers like receiving messages from brands, after they have opted-in.

Stay top-of-mind

Don't let the connection fade after checkout! Share updates on product launches, store openings, seasonal promotions, enticing them to come back for more.

Build opt-in lists

Create lists of opted-in customers and maximize the impact of your marketing efforts. Cultivate a community of enthusiastic customers by offering exclusive content or early access to sales in exchange for opt-ins.

Why Webex Interact?

Easy-to-use messaging platform

Send and receive SMS, and run bulk WhatsApp campaigns with our online tool. Or, easily automate messaging using our APIs.

Real-time reporting

Monitor real-time delivery status and open rates of each message sent. Access detailed click reports for SMS to fine-tune and optimize your campaigns.

Flexible pricing

Simple and affordable pay-as-you-go pricing fit for everyone. No contracts or hidden fees - just buy what you need, when you need it.

Get started in minutes

Simple, intuitive, and designed for businesses. Get up and running with Webex Interact in just a few clicks.

Dedicated customer support

Our expert support team is available to assist you at every stage, from basic setup to complex integrations.

Reach every customer

Leveraging direct carrier connections and a robust, scalable infrastructure, we ensure your messages reach customers, anywhere, anytime.