What are Long Codes?
Long codes are 11-digit virtual phone numbers that businesses can use to receive SMS messages from customers. They offer a memorable and cost-effective way for customers to interact with a business.
Key benefits of using long codes:
Easy to use
They are in the standard mobile number format that everyone is familiar with.
Scalable
You can create multiple keywords with a single long code, allowing you to run multiple SMS campaigns or use your long code across different departments.
Build your opt-in database
Promote your long code on marketing materials such as brochures, banners, and social media to encourage customers to opt-in to your SMS list.
Real-world use cases for long codes:
Promotions and discounts
Customers can text a keyword to your long code to receive exclusive discounts or coupons.
Lead generation
Customers can text a keyword to your long code to sign up for your email list or request more information about your products or services.
Customer support
Customers can text a keyword to your long code to ask questions or get help from your customer support team.
Feedback and surveys
Customers can text a keyword to your long code to participate in a poll or survey.
Get started with long codes.
Step 1
Sign up for an account
Sign up for a trial account in seconds. Just enter a few details and you're ready to go - no credit card or downloads required!
Step 2
Pick your perfect number
Find out more about receiving SMS online.
Get started by purchasing a long code and creating auto-responses that will engage your customers and help to grow your contact list.