Simple-to-use platform, powerful features.
Our SMS marketing features make crafting compelling messages and reaching customers a breeze - No technical expertise is required to get started.
Easily send bulk SMS campaigns.
Reach out to large audiences instantly
Whether you need to announce a flash sale or send appointment reminders, our platform lets you get the word out fast. Send messages instantly or schedule for optimal delivery times. You can also create custom contact lists that span across your contact groups, allowing you to send targeted campaigns.
Personalization matters
People respond better to messages addressed directly to them. Use our built-in personalization features to include customer names or other custom details to grab attention and boost engagement.
Automate your SMS campaigns
Never forget a follow-up or miss an opportunity again. Automated SMS for everything from appointment reminders and order confirmations to welcome messages for new customers.
Enrich your messages.
Send media-rich messages
Craft compelling, attention-grabbing bulk messages by attaching images, audio files, PDFs, videos and more to your SMS campaigns at the click of a button.
Generate shortlinks on-the-fly with our inbuilt URL shortener
Save space in your SMS by shortening lengthy web links using our in-built URL shortener. Leverage advanced SMS tracking capabilities and track exactly who clicked with unique links for each recipient.
Compose impactful messages
Increase engagement by incorporating emojis or take advantage of our built-in AI tone assist feature to optimize your message for the perfect tone and maximum impact.
Track your results and optimize your campaigns.
Test & refine for the perfect message
Not sure what works best? Test different CTAs, messages, and offers to see what gets the most engagement. Use the results to fine-tune your campaigns for maximum impact.
Reconnect with interested customers
Track which customers click on your SMS links and reconnect with them later. Send personalized messages or special offers based on their interests.
Get started in minutes.
Simple, intuitive, and designed for businesses. Our platform gets you up and running with SMS in just a few clicks.
Step 1
Sign up for an account
Sign up for a trial account in seconds. Just enter a few details and you're ready to go - no credit card or downloads required!
Step 2
Top up your wallet
Add funds to your account to cover the cost of your campaign. With prices starting as low as 2.5p per message, you can get started without breaking the bank.
Sign up and start sending with Webex Interact.
How your business can benefit from bulk SMS.
Appointment reminders
Reduce no-shows and improve scheduling efficiency by sending automated SMS reminders for appointments, bookings, or reservations.
Order updates
Keep customers informed with instant order confirmations, including order details and estimated delivery timelines. Send follow-up SMS with shipping updates and tracking information.
Promotions & offers
Blast exciting deals, flash sales, or discount codes to your customer list to drive immediate traffic and sales.
Payment reminders
Send gentle reminders about upcoming service or subscription payments or overdue invoices to encourage timely settlements.
Enhance customer loyalty
Send personalized birthday and anniversary offers, loyalty point updates, reward tier advancements, or exclusive member offers.
Staff & scheduling updates
Improve internal communication by sending shift reminders, schedule changes, or important announcements to employees.
More platform features.
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Custom sender name
Send SMS online using your brand name for instant recognition.
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SMS templates
Save time by creating SMS templates and using them for frequently sent messages.
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Additional logins for teammates
Better organize how your business uses Webex Interact by offering your teammates extra logins with customizable user roles, account permissions, and lockable message templates.
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Flexible contact management
Paste, type in, or import contact lists via Excel. Easily search contacts, remove duplicates, merge groups & more.
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Compose in unicode
Enhance your campaigns with emojis and international languages, making sure your bulk SMS campaigns offer real value to all recipients.
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Let contacts opt-out easily
Include a convenient and easily accessible option for your customers to unsubscribe, and utilize our suppressions feature to effortlessly remove opt-outs.
How-to: Send SMS with Webex Interact.
This step-by-step guide and video will take you through launching your first SMS campaign with Webex Interact.
Sign up and start sending with Webex Interact.
FAQs.
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Can I use a number as my sender name?
We strongly suggest you use your brand or company name as the sender name. This helps fight smishing (phishing via SMS) and builds trust with your customers. Here are some tips for choosing an effective sender name:
Sender name that represents your brand or organization.
Clear and recognizable sender name.
Short name between 3-11 characters for quick recognition by customers.
Avoid special characters and symbols.
Maintain consistent sender names to help customers remember your brand name.
Know more about sender names here: https://docs.webexinteract.com/docs/sender-names
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Can I personalize my bulk SMS campaign?
You can easily add things like first names, last names, or other custom details to your messages using our merge fields. This makes your customers feel more valued and can improve your campaign results.
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How many characters can fit in a message?
A single message can be up to 160 characters. If your message is longer, you'll be charged extra. You'll see a character count while typing so you know how many messages you’ll be charged for.
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How much does it cost to send an attachment?
There’s no extra charge to include attachments in your text message. However, the link to the attachment will count towards your character limit.