Textlocal Messenger closes on 31 July 2026.
Move to Webex Interact now to keep your messaging services running without disruption.
Sales have now ended.
All Textlocal sales activity stopped on 31 May 2026. You can no longer buy credits, products or services online, or request an invoice for new credits, products or services. Existing valid credits and services remain available until the platform closes.
31 May 2026
Sales ended
No new credits, products or services can be purchased.
31 July 2026
Platform closes
All Textlocal services, messaging, APIs and Proxy stop.
1 August 2026
Final post-pay invoice
A final invoice will be issued to post-pay accounts.
30 August 2026
Final payment due
Full and final payment is due by this date.
What this means for you.
This page is your migration notice for the Textlocal Messenger shutdown. Use it to understand what changes, what needs to happen before 31 July 2026, and how remaining credits and services are handled.
Textlocal Messenger closes
All Textlocal messaging, inbound and outbound services, broadcasts, APIs and Proxy services stop on 31 July 2026.
Follow your migration email
If you have already been invited to create a Webex Interact account, follow the instructions in that email and complete setup before closure.
Use or transfer valid credits
Use remaining valid credits before closure or contact support to arrange a transfer to your new Webex Interact account.
Action required before 31 July 2026
Review any campaigns, automations, inbound numbers, APIs, Proxy services and reports that currently depend on Textlocal Messenger. Anything still dependent on Textlocal after closure will stop working.
Prepare for the move.
Textlocal will be decommissioned on 31 July 2026. Complete the following actions before the end of July to protect your messaging continuity, integrations, data and remaining credit balance.
Step 1
Create your Webex Interact account
Use the invitation sent to you, or access Webex Interact using the link below.
Step 2
Review your current setup
Map your campaigns, automations, inbound numbers, APIs and reporting needs to the corresponding Webex Interact features.
Step 3
Re-integrate Proxy services
If you migrated but still use the Textlocal Proxy solution, re-integrate it with Webex Interact before 31 July.
Step 4
Plan your remaining credit usage
Continue using valid Textlocal credits until closure and make sure you have enough for activity up to your migration date.
Step 5
Export essential reports
Download any reports or records you may need before your Textlocal account closes.
Credits and billing.
Pre-paid credits
When your migration is complete, existing valid Messenger credits can be transferred to Webex Interact. If your integration requires a new account, support can help once setup is complete. If you do not migrate, you may request eligible unused, unexpired credits after closure.
Post-pay accounts
Post-pay accounts continue as they do today until closure. A final invoice will be issued on 1 August 2026, with full and final payment due by 30 August 2026.
FAQs.
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Why can I no longer purchase Textlocal credits or services?
All Textlocal sales activity stopped on 31 May 2026. You can continue using valid credits and active services until the platform closes on 31 July 2026.
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Can I access my data or reports beyond 31 July?
Export any reports you may need before closure. The support team will retain access to Messenger data for 90 days after your account closes. Data requests will be considered case by case.
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What will happen to my Textlocal Messenger account?
If you have not moved to Webex Interact by 31 July 2026, your Textlocal Messenger account will close, and all messaging capability will stop.
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What will happen to my pre-paid credits?
When your migration is complete, existing valid Messenger credits can be transferred to Webex Interact. Support can help transfer credits after any required new account is fully set up. If you choose not to migrate, you may request eligible unused, unexpired credits after the platform closes.
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What happens to post-pay accounts?
A final invoice will be issued on 1 August 2026. Full and final payment is due by 30 August 2026.
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Can I speak to someone about my account?
Yes. Existing customers can submit the Webex Interact contact form for account and migration support.
Need help with your migration?
Contact the Webex Interact team for guidance on account setup, credit transfers and migration planning.
Thank you for trusting Textlocal with your messaging needs over the years.
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