Transform customer communications. Boost business efficiency with SMS.

Everything you need to send and receive SMS in one user-friendly platform. Send personalized marketing campaigns, abandoned basket alerts, appointment reminders, and more.

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Popular ways businesses use SMS.

Order updates

Keep customers in the loop with instant order confirmations, and send follow-up messages with shipping updates and tracking information.

Exclusive promotions

Share exciting deals, flash sales, or discount codes to your customer list to drive immediate traffic and sales.

Appointment reminders

Reduce no-shows and improve scheduling efficiency by sending automated SMS reminders for appointments, bookings, or reservations.

Platform features.

  • Personalize campaigns

    Use merge fields to add a personal touch to your messages

  • Send media-rich messages

    Attach images, PDFs and videos to grab your customer's attention

  • Automate SMS sends

    Plan ahead by scheduling messages for a later time and date

  • Track campaign performance

    Access visual reporting with real-time analytics, including open rates and click through rates

  • Easily manage contacts

    Paste, type in, or import contact lists via Excel. Easily search contacts, remove duplicates, merge groups & more

  • AI tone assist

    Take advantage of our built-in AI tone assist feature to optimize your message for the perfect tone and maximum impact

Sign up and start sending with Webex Interact.

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Ways to send SMS.

Straight from our platform

Send messages directly from our platform with just a few clicks.

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SMS API

Easily integrate any application & automate texting with our free SMS APIs.

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Email to SMS

Turn any email into a text message with our email to SMS service.

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How-to: Send SMS with Webex Interact.

This step-by-step guide and video will take you through launching your first SMS campaign with Webex Interact.

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